IT Experience Intern – Paris (Paid)

Anaplan; Paris; Sur place; EUR 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

Paid internship

Résumé du poste

Anaplan in Paris is seeking an IT Experience Intern for a paid, six-month internship onsite at the Paris office. You will shadow and work with the IT Experience team, gaining hands‑on exposure to the full lifecycle of IT services from onboarding to asset management.

This hands-on role is ideal for a student in computer science or information systems who is curious, detail‑oriented and eager to learn new tools.

Qualifications

• Customer-first mindset and clear communication with users.
• Strong written and verbal English and French skills.
• Willingness to learn IT support workflows and ticketing systems.
• Early-career IT interest with basic hardware/software knowledge.

Responsabilités

• Shadow and assist frontline IT support for end-user devices (Mac/Windows).
• Log and update support tickets in ServiceNow or similar systems.
• Assist with onboarding tasks: equipment staging and account provisioning.
• Help maintain accurate hardware and software asset records.
• Prepare conference rooms and manage meeting technology with staff support.
• Follow documented procedures and runbooks for common scenarios.
• Take on small projects or process improvements as assigned.
• Demonstrate curiosity and a proactive attitude toward learning new tools.

Connaissances

Customer-first mindset

Verbal & written communication

French & English fluency

Basic IT knowledge

Formation

Bachelor’s / Master’s in Computer Science or Information Systems

Outils

ServiceNow

Microsoft Office 365

Description du poste

Anaplan in Paris is seeking an IT Experience Intern for a paid, six-month internship onsite at the Paris office. You will shadow and work with the IT Experience team, gaining hands‑on exposure to the full lifecycle of IT services from onboarding to asset management.

This hands-on role is ideal for a student in computer science or information systems who is curious, detail‑oriented and eager to learn new tools.