Inside Sales Engineer h/f

MKS Instruments; Beaune-la-Rolande; Presencial; EUR 55.000 - 75.000; Jornada completa

Descripción de la vacante

MKS Instruments, Inc. in Beaune-la-Rolande, France seeks an Inside Sales Engineer (h/f) to serve as the primary contact for commercial and technical matters.

You will provide consultative guidance on products, solutions, and applications throughout the sales lifecycle, including post-sales support. You will coordinate inquiries, liaise with internal teams, and support revenue objectives while expanding long-term customer relationships.

Formación

• Master's degree or PhD in engineering or related technical/scientific field.
• Proficiency in English and French is mandatory.
• Experience with photonic products is desirable.
• Strong customer orientation and communication skills.
• Able to learn quickly and solve technical problems.
• Flexible and able to adapt to varying customer requirements.

Responsabilidades

• Independently plan and organize assigned tasks.
• Build and develop long‑term customer relationships.
• Provide technical consultation on products, solutions, and applications.
• Coordinate and process customer support and service inquiries.
• Interface between customers and internal stakeholders (Business Units, Field Sales, Customer Service, etc.).
• Support Field Sales by managing and following up on inquiries and projects to meet revenue objectives.
• Own a defined area of expertise and serve as an internal point of contact.

Conocimientos

English proficiency

French proficiency

Customer orientation

Communication skills

Analytical thinking

Learning agility

Flexibility

Educación

Master's degree or PhD in engineering

Herramientas

Photonic products

Descripción del empleo

A day at MKS France:

We are looking for our next Inside Sales Engineer h/f in our industrial company MKS based in Beaune la Rolande (France - 45) to serves as the primary customer contact for commercial and technical matters. Key responsibilities include providing consultative guidance on products, solutions, and application scenarios, while supporting customers throughout the full sales and customer lifecycle.

In addition to pre-sales activities, the role encompasses post-sales customer support, including the coordination and resolution of service and support-related inquiries. The scope and balance of responsibilities may vary based on business needs and the specific requirements of the customer’s application(s).

Your missions:

• Independently plan, prioritize, and organize assigned tasks and responsibilities.
• Build, maintain, and further develop long‑term customer relationships.
• Provide technical consultation and support regarding products, solutions, and their application areas.
• Process and coordinate customer support and service‑related inquiries.
• Act as an interface between customers and internal stakeholders, including Business Units, Field Sales, Customer Service, and other relevant functions.
• Proactively support the Field Sales organization by independently managing, processing, and following up on customer inquiries and projects while supporting defined revenue and sales objectives.
• Assume subject matter responsibility for a defined area of expertise, such as specific product lines, technologies, or systems. Provide expert knowledge within the assigned specialization and serve as an internal point of contact for colleagues and cross‑functional teams.

Your profile:

• Successfully completed a Master degree or PHD in engineering, technical, scientific, or related field.
• Working proefficiency in english and french is mandatory for this role.
• Relevant professional experience is considered an advantage.
• Practical experience with and technical understanding of photonic products.
• Strong customer orientation, excellent communication skills and cooperation with internal and external stakeholders.
• Ability to quickly learn and assimilate new knowledge and skills.
• Strong analytical thinking skills as well as the ability to systematically analyze and solve technical problems.
• Flexibility and ability to adapt to varying customer requirements and changing conditions.

We can’t wait to meet you!

#LI-MD1

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy‑related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [e-mail].

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role