Inside Sales Engineer h/f

MKS Inc.; Beaune-la-Rolande; On-site; EUR 50,000 - 70,000; Full time

Job summary

MKS France is seeking an Inside Sales Engineer to act as the primary contact for commercial and technical matters for customers in Beaune la Rolande, France. You will provide consultative guidance on products and applications, supporting the full sales-to-service lifecycle.

The role includes post-sales support, coordinating service inquiries, and collaborating with Business Units, Field Sales and Customer Service.

Qualifications

• Master or PhD in engineering or related field.
• Fluent in English and French; professional communication required.
• Experience with photonic products is advantageous.
• Strong customer orientation and collaboration with internal/external stakeholders.
• Ability to learn quickly and solve technical problems analytically.

Responsibilities

• Plan, prioritize, and organize assigned tasks and responsibilities.
• Provide technical consultation on products, solutions and applications.
• Coordinate and resolve service and support inquiries post-sales.
• Interface with customers and internal stakeholders (Business Units, Field Sales, Customer Service).
• Support Field Sales to meet defined revenue and sales objectives.
• Own a defined area of expertise and act as internal SME for colleagues.

Skills

Long-term relationship building

Technical consultation

Analytical thinking

Communication skills

Photonic products knowledge

Bilingual English/French

Education

Master's or PhD in engineering/related field

Job description

A day at MKS France:

We are looking for our next

A day at MKS France:

We are looking for our next Inside Sales Engineer h/f in our industrial company MKS based in Beaune la Rolande (France - 45) to serves as the primary customer contact for commercial and technical matters. Key responsibilities include providing consultative guidance on products, solutions, and application scenarios, while supporting customers throughout the full sales and customer lifecycle. In addition to pre-sales activities, the role encompasses post-sales customer support, including the coordination and resolution of service and support-related inquiries. The scope and balance of responsibilities may vary based on business needs and the specific requirements of the customer’s application(s).

Your missions:

• Independently plan, prioritize, and organize assigned tasks and responsibilities.
• Build, maintain, and further develop long-term customer relationships.
• Provide technical consultation and support regarding products, solutions, and their application areas.
• Process and coordinate customer support and service-related inquiries.
• Act as an interface between customers and internal stakeholders, including Business Units, Field Sales, Customer Service, and other relevant functions.
• Proactively support the Field Sales organization by independently managing, processing, and following up on customer inquiries and projects while supporting defined revenue and sales objectives.
• Assume subject matter responsibility for a defined area of expertise, such as specific product lines, technologies, or systems. Provide expert knowledge within the assigned specialization and serve as an internal point of contact for colleagues and cross-functional teams.

Your profile:

• Successfully completed a Master degree or PHD in engineering, technical, scientific, or related field.
• Working proefficiency in english and french is mandatory for this role.
• Relevant professional experience is considered an advantage.
• Practical experience with and technical understanding of photonic products.
• Strong customer orientation, excellent communication skills and cooperation with internal and external stakeholders.
• Ability to quickly learn and assimilate new knowledge and skills.
• Strong analytical thinking skills as well as the ability to systematically analyze and solve technical problems.
• Flexibility and ability to adapt to varying customer requirements and changing conditions.

We can't wait to meet you!