INSIDE SALES ENGINEER

Carel Industries s.p.a; Lyon; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

CAREL France, the French subsidiary of the CAREL Group, is seeking an Inside Sales Engineer to support field sales engineers for the Maghreb market. You will advise customers, size equipment, prepare quotations and keep CRM updated as part of the sales process.

You will actively contribute to commercial activities by following up requests from customers and prospects, informing about new products and solutions, and preparing commercial proposals in line with business models.

Formación

• Support field sales engineers for the Maghreb market.
• Advise customers on products and solutions and prepare price quotations.
• Size CAREL equipment and select suitable solutions.
• Maintain CRM and report commercial activity to management.
• Ensure timely follow-up of customer and prospect requests.

Responsabilidades

• Serve as the primary contact for refrigeration and HVAC professionals, ensuring customer satisfaction throughout the sales process.
• Prepare standard quotations, product equivalency proposals, and spare parts quotations.
• Select and size CAREL equipment and services for customers.
• Inform and educate customers about new products, services and solutions.
• Respond to tenders and RFQs with cost estimates and commercial proposals.
• Ensure proper communication of commercial information and CRM data to management.

Conocimientos

Customer relationship management

Quotation preparation

Product sizing and selection

CRM reporting

Sales support

Herramientas

CRM software

ERP/quoting tools

Descripción del empleo

CAREL France is the French commercial subsidiary of the CAREL Group, a global leader in control solutions for refrigeration, HVAC, and energy efficiency. We support our customers across French, Belgian, Luxembourg and Maghreb markets with local sales, technical expertise, training, and service, while leveraging the innovation and resources of an international organization.

We are looking for an Inside Sales Engineer providing support to the field sales engineers (ASM) for the Maghreb market.

He/She actively contributes to the company's commercial activities through the daily follow-up of customer and prospect requests.

He/She advises and supports customers in their search for products and solutions, carries out product sizing and selection, and prepares price quotations.

He/She keeps the field sales engineer informed of all requests within the assigned territory.

KEY ACTIVITIES:

• Serve as the primary point of contact for refrigeration and HVAC professionals (distributors, system integrators, refrigeration contractors, kitchen equipment specialists, HVAC contractors, etc.), ensuring customer satisfaction by supporting them throughout the sales process.
• Prepare standard quotations, product equivalency proposals, and spare parts quotations.
• Select and size CAREL equipment and services.
• Inform and educate customers about new products, services, and solutions.
• Respond to tenders and requests for quotation by preparing cost estimates and commercial proposals for customers, partners, and prospects in line with the defined business models.
• Ensure proper communication of commercial information and customer relationship management through the required reporting to management and effective use of the CRM system.