Inside Sales Engineer – HVAC & Refrigeration Solutions

Carel Industries s.p.a; Lyon; On-site; EUR 45,000 - 65,000; Full time

Job summary

CAREL France, the French subsidiary of the CAREL Group, is seeking an Inside Sales Engineer to support field sales engineers for the Maghreb market. You will advise customers, size equipment, prepare quotations and keep CRM updated as part of the sales process.

You will actively contribute to commercial activities by following up requests from customers and prospects, informing about new products and solutions, and preparing commercial proposals in line with business models.

Qualifications

• Support field sales engineers for the Maghreb market.
• Advise customers on products and solutions and prepare price quotations.
• Size CAREL equipment and select suitable solutions.
• Maintain CRM and report commercial activity to management.
• Ensure timely follow-up of customer and prospect requests.

Responsibilities

• Serve as the primary contact for refrigeration and HVAC professionals, ensuring customer satisfaction throughout the sales process.
• Prepare standard quotations, product equivalency proposals, and spare parts quotations.
• Select and size CAREL equipment and services for customers.
• Inform and educate customers about new products, services and solutions.
• Respond to tenders and RFQs with cost estimates and commercial proposals.
• Ensure proper communication of commercial information and CRM data to management.

Skills

Customer relationship management

Quotation preparation

Product sizing and selection

CRM reporting

Sales support

Tools

CRM software

ERP/quoting tools

Job description

CAREL France, the French subsidiary of the CAREL Group, is seeking an Inside Sales Engineer to support field sales engineers for the Maghreb market. You will advise customers, size equipment, prepare quotations and keep CRM updated as part of the sales process.

You will actively contribute to commercial activities by following up requests from customers and prospects, informing about new products and solutions, and preparing commercial proposals in line with business models.