Field Service Engineer (France) - Training & Travel

PEAK International Group; Lyon; On-site; EUR 42,000 - 56,000; Full time

Job summary

Peak International Group are looking for a Field Service Engineer to join our Service Delivery team in France. Based in the Lyon area, you will provide high-quality technical service, support and advice to our customers, OEM partners, distributors and internal teams.

You will primarily work independently at customer sites, carrying out planned maintenance, installations, emergency repairs, training and technical support across our product range.

Qualifications

• Strong practical and technical problem-solving skills.
• Knowledge and understanding of pressure systems and transportable gases.
• Electrical and electronics knowledge, including understanding electrical schematics for troubleshooting.
• Fluency in French and English.

Responsibilities

• Carry out routine maintenance, emergency repairs and product installations.
• Deliver customer training and general technical support.
• Respond professionally and efficiently to service and support requests by telephone and email.
• Produce clear and accurate service reports using the mobile CRM system.
• Manage and replenish your personal stock of spare parts and complete inventory checks when required.
• Support other Field Service Engineers across the region.
• Work collaboratively with Sales, Marketing, Logistics, Engineering and Production.
• Continually develop your technical knowledge and understanding of the full product range.
• Maintain high standards of customer service, health and safety, and professional conduct.
• Support service management in the field or office when required

Skills

Problem solving

Pressure systems

Electrical knowledge

French fluency

English fluency

Customer communication

Tools

CRM system

Job description

Peak International Group are looking for a Field Service Engineer to join our Service Delivery team in France. Based in the Lyon area, you will provide high-quality technical service, support and advice to our customers, OEM partners, distributors and internal teams.

You will primarily work independently at customer sites, carrying out planned maintenance, installations, emergency repairs, training and technical support across our product range.