Guest Experience Maestro (Paris)

Another Star; Paris; On-site; EUR 23,000 - 27,000; Full time

Job summary

citizenM in Paris is hiring a versatile hospitality professional to join our hotel team. You’ll be a citizenM ambassador, performing a mix of guest services, reception, concierge tasks, and barista/mixologist duties to ensure exceptional guest experiences.

You’ll greet guests, assist with check-in and check-out, serve breakfast, brew coffee, and share insider tips about the city. A fun, flexible, 24/7 schedule helps us deliver outstanding service.

Qualifications

• Fluent in English; French language abilities are a plus.
• Open to other languages and friendly, guest-focused attitude.

Responsibilities

• Welcome guests with a warm smile and assist at the self check-in where available.
• Assist guests with check-in/check-out and concierge requests.
• Prepare and serve breakfast; brew coffee or mix a signature drink.
• Act as a city ambassador, sharing local tips and recommendations.
• Maintain the living room and canteen area, organize food displays.
• Handle reservations in the property management system (PMS).
• Arrange meeting rooms and support events where applicable.

Skills

Fluent English

French welcome

Job description

citizenM in Paris is hiring a versatile hospitality professional to join our hotel team. You’ll be a citizenM ambassador, performing a mix of guest services, reception, concierge tasks, and barista/mixologist duties to ensure exceptional guest experiences.

You’ll greet guests, assist with check-in and check-out, serve breakfast, brew coffee, and share insider tips about the city. A fun, flexible, 24/7 schedule helps us deliver outstanding service.