hotel day ambassador

Another Star; Paris; Presencial; EUR 23.000 - 27.000; Jornada completa

Descripción de la vacante

citizenM in Paris is hiring a versatile hospitality professional to join our hotel team. You’ll be a citizenM ambassador, performing a mix of guest services, reception, concierge tasks, and barista/mixologist duties to ensure exceptional guest experiences.

You’ll greet guests, assist with check-in and check-out, serve breakfast, brew coffee, and share insider tips about the city. A fun, flexible, 24/7 schedule helps us deliver outstanding service.

Formación

• Fluent in English; French language abilities are a plus.
• Open to other languages and friendly, guest-focused attitude.

Responsabilidades

• Welcome guests with a warm smile and assist at the self check-in where available.
• Assist guests with check-in/check-out and concierge requests.
• Prepare and serve breakfast; brew coffee or mix a signature drink.
• Act as a city ambassador, sharing local tips and recommendations.
• Maintain the living room and canteen area, organize food displays.
• Handle reservations in the property management system (PMS).
• Arrange meeting rooms and support events where applicable.

Conocimientos

Fluent English

French welcome

Descripción del empleo

Description

We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. We believe in making work fun. If you’re having a great experience, so will our guests.

Department: Hotels

Employment Type: Permanent - Full Time

Location: France, Paris

Reporting To: hotel manager

Compensation: €2,218.13 / month

Description

We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. We believe in making work fun. If you’re having a great experience, so will our guests.

We’re proud to put hospitality back in the hospitality industry, and that’s because of our ambassadors. We don’t hire them for their skills; we hire them for their attitude. We seek people who feel great about making others smile and we see the results in our happy guests.

Your typical citizenM shift could include:

• Making sure everyone gets a warm welcome as soon as they walk in;
• Helping guests at the self check-in kiosks (we have no reception desk);
• Preparing and serving hot and cold breakfast and meals;
• Brewing delicious coffee or mixing a signature cocktail;
• Being a secret concierge to the city, answering guests’ questions about the best places to visit, eat, shop or party;
• Maintaining the living room and the canteen clean, and arranging food displays for the following shift;
• Helping our guests with any requests or demands regarding our facilities (you may even get some new tech skills);
• Handling reservations in our property management system (PMS);
• Preparing societyM meeting rooms where applicable.

Do you have what we’re looking for?

To be successful at citizenM, you’ll need to have:

• A genuine touch: Treat all people as you would treat your best friends;
• A passionate attitude: Be collaborative and believe we are stronger working together. You are optimistic and spread good vibes.

And you’ll need to be:

• A smart thinker: You like to find simpler, better and bolder ways to do things. You are curious and believe no detail is too small.
• Real caring: You show empathy for people and the planet. You are open to other points of view and experiences that bring out the best in me. You create positive change.
• Fluent in English. French & other language abilities are welcome too!

What's in it for you?

Please note that we are only able to consider applicants currently with the right to work in France (we cannot facilitate visas, sponsorship or work permits).

You’ll be joining a team of ambassadors who are proud to put on their citizenM outfit every day and go out to wow our guests. You’ll help us shake up the traditional hotel industry by providing the thing our guests love most about us: exceptional service.

Typical shifts are:

our hotel operates 24/7 with a rotating flexible schedule, including:

• Morning: 7:00AM-3:00PM
• Evening: 3:00PM-11:00PM
• Availability to work weekends is required!

Now hiring for our Paris locations

citizenM loves diversity. We are an equal opportunity employer and welcome applications from anyone.