Global Service Design Architect - Lead Strategy

NTT DATA, Inc.; Paris; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

NTT DATA in Paris is seeking a Principal Service/Product Design Architect to translate business strategy into sustainable, scalable service offers and next-generation capabilities. This role collaborates with Sales, Delivery, Platform and client teams to ensure designs meet real client needs in a global marketplace.

You will drive ideation workshops, develop comprehensive service blueprints, and apply design thinking, ITIL and security best practices to deliver best-of-breed solutions that

Qualifications

• Bachelor's degree or equivalent in IT, CS, Business or related field.
• Relevant certifications such as Scaled Agile and ITIL are beneficial.
• Extended experience in Information Technology environment, particularly IT Operations.
• Experience in Operations Architecture, Service Architecture, or Pre-sales Consulting related to outsourced services.

Responsibilities

• Designs and documents service definitions for new offers and capabilities.
• Leads ideation and design workshops to validate needs and identify designs at process, platform and organizational levels.
• Coordinates with other architects, designers and subject matter experts for detailed solution designs.
• Ensures designs meet common and specific design principles and applied service guidelines.
• Leverages design thinking, scaled agile, ITIL and security best practices to create service solutions.
• Produces workshop collateral for facilitation in ideation and design workshops.
• Analyses pre-sales concepts to influence design decisions for operability, maintainability and scalability.
• Plans design activities considering all client requirements and outlines required infrastructure and organizational changes.

Skills

IT industry knowledge

Relationship management

Communication skills

Systems thinking

Software development lifecycle

Documentation skills

Analytical skills

Facilitation

Stakeholder influence

Process management

Education

Bachelor's degree in Information Technology or Computer Science or Business or related field

Job description

NTT DATA in Paris is seeking a Principal Service/Product Design Architect to translate business strategy into sustainable, scalable service offers and next-generation capabilities. This role collaborates with Sales, Delivery, Platform and client teams to ensure designs meet real client needs in a global marketplace.

You will drive ideation workshops, develop comprehensive service blueprints, and apply design thinking, ITIL and security best practices to deliver best-of-breed solutions that