Global Service Coordinator – Maintenance & Customer Liaison

Rise Technical; Melun; On-site; EUR 23,000 - 27,000; Full time

Benefits offered by this job

Holiday and End of Year Bonus (13th and 14th Month)

25 Days Holiday

11 RTT Days

Meal Vouchers

Long-Term Stability

Job summary

Rise Technical is expanding its operations and looking for a Service Coordinator in Melun, France. You will be the central point of contact between customers and service engineers, ensuring efficient maintenance and breakdown interventions.

The role requires excellent planning and coordination, with responsibilities including scheduling engineer visits, managing customer requests, and preparing maintenance contracts. Candidates must be fluent in French and possess strong communication skills.

This position offers a competitive salary package, including bonuses and holiday benefits.

Qualifications

• Experience within planning, coordination, administration, scheduling, or customer service.
• Fluency in French (written and spoken).
• Confident communication with customers and engineers over the phone.

Responsibilities

• Plan and coordinate service engineer schedules and customer appointments.
• Act as the main point of contact for service requests and breakdowns.
• Prepare quotations and manage maintenance contracts.

Skills

Planning and coordination

Customer service

Communication skills

Fluent in French

Job description

Rise Technical is expanding its operations and looking for a Service Coordinator in Melun, France. You will be the central point of contact between customers and service engineers, ensuring efficient maintenance and breakdown interventions.

The role requires excellent planning and coordination, with responsibilities including scheduling engineer visits, managing customer requests, and preparing maintenance contracts. Candidates must be fluent in French and possess strong communication skills.

This position offers a competitive salary package, including bonuses and holiday benefits.