Global Logistics & Carrier Strategy Lead

backmarket; Bordeaux; Hybride; EUR 65 000 - 90 000; Plein temps

Résumé du poste

Back Market is seeking an experienced logistics professional to own and optimize a global carrier network, spanning 15+ partners worldwide. You will negotiate rates and oversee service quality across outbound and returns, driving delivery performance and customer satisfaction.

You will contribute to shaping the delivery experience with innovative solutions, embedding them into Back Market's ecosystem while working in a hybrid Paris or Bordeaux location.

Qualifications

• 5-7 years of experience in Logistics and/or partnership management and/or customer service.
• Strong organizational, analytical and multitasking abilities.
• Fluent in English and French.
• Adaptable and open to learning in a dynamic environment.
• Good knowledge in data and analytics skills.
• Interested in evolving at Back Market under this individual / expert contributor role.

Responsabilités

• Own and optimize a global carrier network across 15+ partners worldwide.
• Power Back Market's logistics services through strategic carrier partnerships and negotiate best-in-class rates.
• Deliver on performance at scale, tracking KPIs for 10M+ outbound and return parcels per year.
• Shape the future of the delivery experience with new delivery modes and return solutions.

Connaissances

Logistics

Partnership management

Customer service

Data analytics

Formation

Bachelor's degree in related field

Description du poste

Back Market is seeking an experienced logistics professional to own and optimize a global carrier network, spanning 15+ partners worldwide. You will negotiate rates and oversee service quality across outbound and returns, driving delivery performance and customer satisfaction.

You will contribute to shaping the delivery experience with innovative solutions, embedding them into Back Market's ecosystem while working in a hybrid Paris or Bordeaux location.