Global Logistics & Carrier Network Lead (Hybrid)

Back Market; Bordeaux; Hybride; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Mission driven work

Hybrid work flexibility

ERGs and mentorship

Résumé du poste

Back Market is seeking an experienced logistics professional to own and optimize a global carrier network and drive performance across 15+ partners. This individual contributor role focuses on commercial negotiations, service quality, and fraud prevention within a dynamic, mission-driven environment.

Based in Paris or Bordeaux with a hybrid schedule, you will steer outbound and return shipping for 10M+ parcels per year, shaping delivery experiences and collaborating across teams to grow our

Qualifications

• 5–7 years of experience in Logistics and/or partnership management and/or customer service.
• Strong organizational, analytical and multitasking abilities.
• Fluent in English and French.
• Adaptable and eager to learn in a dynamic environment.
• Good knowledge of data and analytics.
• Interested in evolving at Back Market as an individual/contributor expert.

Responsabilités

• Own and optimize a global carrier network spanning 15+ active partners worldwide; drive carrier performance, lead annual commercial negotiations, oversee service quality, and focus on delivery incident resolution and logistics fraud prevention.
• Power Back Market's logistics services through strategic carrier partnerships; negotiate best-in-class rates and conditions; supervise day-to-day operations to grow seller network.
• Deliver on performance at scale across 10M+ outbound and return parcels per year; track KPIs; report on improvement plans; identify long-term initiatives to improve delivery and on-time performance.
• Shape the future of the delivery experience; lead projects for more flexibility and customization in Back Market's ecosystem.

Connaissances

Logistics

Partnership management

Customer service

Data analytics

English

French

Negotiation

Project management

Description du poste

Back Market is seeking an experienced logistics professional to own and optimize a global carrier network and drive performance across 15+ partners. This individual contributor role focuses on commercial negotiations, service quality, and fraud prevention within a dynamic, mission-driven environment.

Based in Paris or Bordeaux with a hybrid schedule, you will steer outbound and return shipping for 10M+ parcels per year, shaping delivery experiences and collaborating across teams to grow our