Global Key Account & Operations Leader

Lufthansa Group; France; Hybride; EUR 50 000 - 75 000; Plein temps

Résumé du poste

time:matters Netherlands B.V. is seeking an experienced Operations professional to act as a strategic partner for key customers in global logistics.

You will design and manage operational solutions, coordinate tenders, and translate customer requirements into actionable processes across the organization. Ideal candidates will hold a logistics-focused degree or equivalent, be fluent in French and English, and bring strong data analytics skills with Excel and Power BI.

Qualifications

• Bachelor with 5+ years or Master with 3+ years or vocational training with 8+ years, preferably in logistics.
• Fluent in French and English.
• Strong knowledge of the SPL market and Express Network Solutions.

Responsabilités

• Develop and manage operational solutions, including solution design and non-complex pricing in collaboration with Key Account Management.
• Coordinate global tender activities, aligning operational solutions, costs and internal stakeholders.
• Analyze customer requirements and translate them into effective operational solutions.
• Drive supplier selection for service components, balancing quality, operations, and commercial needs.
• Own the operational implementation of new business end-to-end.
• Monitor and steer operational performance.
• Act as an operational point of contact for customers.
• Represent Operations at selected customer and business events, providing operational expertise.
• Drive process optimization and standardization.
• Provide logistics and process expertise for internal projects and strategic initiatives.
• Develop and maintain SOPs, calculation tools and operational standards.

Connaissances

Data analytics

Excel

Power BI

French language

English language

Negotiation skills

Organizational skills

Intercultural skills

Matrix work experience

Formation

Bachelor +5 years or Master +3 years or vocational training +8 years (logistics)

Outils

Microsoft Excel

Microsoft Power BI

Description du poste

time:matters Netherlands B.V. is seeking an experienced Operations professional to act as a strategic partner for key customers in global logistics.

You will design and manage operational solutions, coordinate tenders, and translate customer requirements into actionable processes across the organization. Ideal candidates will hold a logistics-focused degree or equivalent, be fluent in French and English, and bring strong data analytics skills with Excel and Power BI.