Global Debt Collections Lead & Portfolio Optimizer

Coface; Île-de-France; Vor Ort; EUR 55.000 - 70.000; Vollzeit

Zusammenfassung

Coface is seeking a Debt Collection Expert to join its Group collection team in France. You will manage the network with regional managers, drive monthly performance analyses, and coordinate tool-related enhancements. The role requires strong negotiation skills and a track record in debt collection.

You will interface with suppliers and clients, promoting Coface’s debt collection services and ensuring consistent service quality across regions. A university degree in business is preferred.

Qualifikationen

• 5 years of experience in Debt Collection or equivalent.
• Master or Bachelor in Business Administration or equivalent.
• Excellent negotiation and mediation skills.

Aufgaben

• Network management: collaborate with regional Claims and collection managers and organize workshops; share best practices.
• Reporting and Analysis: monthly analysis of collection results and portfolio reviews with countries.
• Coordination within the collection tool: work with COP, BT and reporting enhancements; participate in meetings with BT.
• Customer service: support tenders and promote Coface debt collection services; monitor service quality for key clients.

Kenntnisse

Debt Collection

Negotiation

Stakeholder management

Ausbildung

Master/Bachelor in Business Administration

Tools

COP

Atlas / Cofanet

INCA

Microsoft Office

SharePoint

Jobbeschreibung

Coface is seeking a Debt Collection Expert to join its Group collection team in France. You will manage the network with regional managers, drive monthly performance analyses, and coordinate tool-related enhancements. The role requires strong negotiation skills and a track record in debt collection.

You will interface with suppliers and clients, promoting Coface’s debt collection services and ensuring consistent service quality across regions. A university degree in business is preferred.