Global After-Sales Tech Support & Training Lead

Geely Auto Europe; Paris; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

An automotive company in Paris is seeking an Aftersales Technical Support & Training Manager to lead the technical support and training functions within its global after-sales network. This role involves overseeing technical issue resolution, developing training programs, and collaborating with distributors and dealers. The ideal candidate should have a degree in Automotive or Mechanical Engineering and over 5 years of experience in automotive after-sales. This position offers full-time employment with opportunities for international travel.

Qualifications

• 5+ years of experience in automotive after‑sales, technical support, or training.
• Experience with EV/HEV technologies and high‑voltage system safety is preferred.
• Willingness to travel frequently domestically and internationally.

Responsabilités

• Lead the technical support team to provide timely and professional support to distributors.
• Develop and execute the annual technical training strategy for global dealer networks.
• Support strategic markets by offering on-site technical assistance and trainings.

Connaissances

Technical support management

Communication skills

Cross-cultural collaboration

Analytical abilities

Expertise in vehicle systems diagnosis

Formation

Bachelor’s degree in Automotive Engineering

Bachelor’s degree in Mechanical Engineering

Description du poste

An automotive company in Paris is seeking an Aftersales Technical Support & Training Manager to lead the technical support and training functions within its global after-sales network. This role involves overseeing technical issue resolution, developing training programs, and collaborating with distributors and dealers. The ideal candidate should have a degree in Automotive or Mechanical Engineering and over 5 years of experience in automotive after-sales. This position offers full-time employment with opportunities for international travel.