APAC After-Sales Network Leader

MANITOU Group; Ancenis; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A global equipment manufacturer is seeking a Regional After Sales Manager in Ancenis, France. This role requires managing after-sales service across subsidiaries and dealerships, ensuring customer satisfaction and technical support. Candidates should have a Master’s degree in Engineering and proven experience in after-sales service in relevant industries. Fluent English is essential, and the position may require travel up to 30-50%. Comprehensive training and service development are key responsibilities.

Qualifications

• Proven experience in managing dealerships or clients in after-sales service.
• Experience in handling, agriculture, construction, or heavy goods vehicles.
• Fluency in a second language is highly valued.

Responsabilités

• Manage and promote the service policy within subsidiaries and dealerships.
• Conduct visits to improve customer and workshop management.
• Resolve disputes between dealers and customers.

Connaissances

Knowledge of hydraulics

Fluent English

Proficiency in computer tools

Knowledge of distribution networks

Formation

Master’s degree in Engineering

Outils

Advanced AI tools

Description du poste

A global equipment manufacturer is seeking a Regional After Sales Manager in Ancenis, France. This role requires managing after-sales service across subsidiaries and dealerships, ensuring customer satisfaction and technical support. Candidates should have a Master’s degree in Engineering and proven experience in after-sales service in relevant industries. Fluent English is essential, and the position may require travel up to 30-50%. Comprehensive training and service development are key responsibilities.