French Travel Experience Specialist

Cross Border Talents; Lyon; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Relocation package available

Career growth pathways

Supportive, internationally-minded environment

Job summary

A global travel service company is hiring a Travel Experience Advisor in Lyon to assist customers in French and English. You'll help travelers with bookings, provide expert advice on travel, and resolve issues empathetically. The ideal candidate is passionate about travel, fluent in both languages, and thrives in a dynamic environment. This role offers a supportive team and opportunities for career growth.

Qualifications

• Experience in travel, hospitality, or customer-facing roles is a bonus.
• Comfortable navigating digital tools and travel systems.

Responsibilities

• Assist travelers in French and English via phone, chat, and email.
• Provide expert advice on destinations, routes, and accommodations.
• Solve problems with empathy and efficiency.

Skills

Fluent in French (C1 / C2)

Fluent in English (B2+)

Calm communication style

Solution-oriented

Job description

A global travel service company is hiring a Travel Experience Advisor in Lyon to assist customers in French and English. You'll help travelers with bookings, provide expert advice on travel, and resolve issues empathetically. The ideal candidate is passionate about travel, fluent in both languages, and thrives in a dynamic environment. This role offers a supportive team and opportunities for career growth.