France Trip Experience Leaders Manager

Grand Circle Travel; Lyon; Sur place; EUR 40 000 - 48 000; Plein temps

Avantages offerts par ce poste

Permanent contract

Annual bonus

Salary review

Growth opportunities

Milestone bonus

Travel certificates

Tour packages

Résumé du poste

Grand Circle Travel seeks a Trip Experience Leaders Team Manager based in Lyon, France, to lead France program delivery and coach field teams to deliver authentic experiences for North American travelers.

You will oversee training, scheduling, and coaching of Trip Experience Leaders, traveling up to 70% during peak season to optimize service and traveler satisfaction. Fluency in French and English is required.

Qualifications

• Natural leadership with credibility with field-based teams.
• Strong coaching and performance management skills.
• Ability to build, motivate, and develop high-performing teams.

Responsabilités

• Deep knowledge of France, culture, geography, and hospitality standards.
• Travel up to 70% during high season to train and coach leaders.
• Hire, train, schedule, and coach guides to ensure high-quality delivery.
• Develop training plans and on-the-road coaching for authentic experiences.
• Provide constructive feedback and maintain strong relationships with leaders.

Connaissances

Leadership

Coaching

Performance management

Team development

Training

French fluency

English ability

MS Word/Excel

Outils

MS Word

Excel

Description du poste

Grand Circle Travel seeks a Trip Experience Leaders Team Manager based in Lyon, France, to lead France program delivery and coach field teams to deliver authentic experiences for North American travelers.

You will oversee training, scheduling, and coaching of Trip Experience Leaders, traveling up to 70% during peak season to optimize service and traveler satisfaction. Fluency in French and English is required.