French-Speaking Account Manager: Growth & Retention

LSEG; Paris; Sur place; EUR 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Healthcare

Retirement planning

Paid volunteering days

Wellbeing initiatives

Résumé du poste

London Stock Exchange Group (LSEG) is seeking a French-speaking Account Manager in Direct, Paris. The role oversees a client portfolio with emphasis on retention, revenue growth, and satisfaction, coordinating with Customer Training, Sales Specialists, CRM centers, and local technical support.

Senior Associate level with strong knowledge of financial markets and a track record in sales. The position offers exposure to global markets and a range of benefits.

Qualifications

• Deep understanding of Financial Market and in particular of the Banking and FX space.
• Exceptional execution skills.
• Strong oral and written communication skills.
• Proven track record of sales excellence.

Responsabilités

• Interact with customers who use Thomson Reuters products and to establish a professional relationship with them in order to retain and grow the business
• Demonstrate LSEG’s products to customers predominantly via on-line demonstration tools
• Where necessary troubleshoot specific problems, enlisting the help of internalsupport/product/admingroups
• The recognition of cross sell and up sell opportunities and resolution of common problems
• Record in the appropriate systems (Siebel, Sales Force.Com, etc.) all contact history information to facilitate an improved knowledge of the customer with the objective of building increased retention and increased sales revenue
• Provide proactive support to customers using all tools and resources available
• Set correct customer expectations
• Elicit customer feedback to improve processes
• Manage escalated problems in area of specialization

Connaissances

Financial markets

Sales excellence

Communication

Execution skills

Formation

Master’s degree in Economics/Finance

CAIA/CFA advantageous

Description du poste

London Stock Exchange Group (LSEG) is seeking a French-speaking Account Manager in Direct, Paris. The role oversees a client portfolio with emphasis on retention, revenue growth, and satisfaction, coordinating with Customer Training, Sales Specialists, CRM centers, and local technical support.

Senior Associate level with strong knowledge of financial markets and a track record in sales. The position offers exposure to global markets and a range of benefits.