French & English B2B Support Specialist — Lisbon (On-site)

CB Talents SP; Paris; Sur place; EUR 9 400 - 11 000; Plein temps

Avantages offerts par ce poste

Relocation package

Résumé du poste

CB Talents SP, a leading payment solutions provider in Lisbon, Portugal, seeks a Customer Service Representative fluent in French and English to support B2B clients on-site. The role requires French (C1/C2) and English (B2/C1) proficiency and offers a base salary of €930 gross per month, plus a comprehensive relocation package.

Responsibilities include handling inquiries via phone, email, or chat, troubleshooting issues, and delivering tailored solutions while ensuring regulatory compliance in a

Qualifications

• High School Diploma is mandatory.
• At least 6 months of customer-oriented contact center experience.
• Tech-savvy with strong computer skills and attention to detail.

Responsabilités

• Provide exceptional B2B customer support in French and English via Phone, Email, and Chat.
• Assist business clients with inquiries, troubleshoot issues, and provide tailored solutions to optimize platform use.
• Identify account holders, verify information, and maintain high standards of service.

Connaissances

French

English

Formation

High School Diploma

Outils

CRM software

Description du poste

CB Talents SP, a leading payment solutions provider in Lisbon, Portugal, seeks a Customer Service Representative fluent in French and English to support B2B clients on-site. The role requires French (C1/C2) and English (B2/C1) proficiency and offers a base salary of €930 gross per month, plus a comprehensive relocation package.

Responsibilities include handling inquiries via phone, email, or chat, troubleshooting issues, and delivering tailored solutions while ensuring regulatory compliance in a