Start Your Career in Lisbon - French Customer Support Role

Cross Border Talents; Marseille; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Meal and transport allowances

Health insurance from day 1 (free if 6

On-site Lisbon

Job summary

Cross Border Talents is seeking a Customer Service Specialist to join our international team on-site in Lisbon. You will support French-speaking customers by phone, email and chat with empathy and professionalism.

Role requires C2 French and B2 English, with relocation support including flight reimbursement and a shared apartment option. Health insurance starts day one, and the schedule may include rotative shifts.

Qualifications

• C2 level French required.
• B2 level English required.
• Availability to work on-site in Lisbon.

Responsibilities

• Provide customer support via phone, email, and chat.
• Troubleshoot and resolve customer issues effectively.
• Maintain high-quality service in a fast-paced environment.

Skills

French C2

English B2

Job description

Support customers by day, explore Lisbon by night your Mediterranean life starts here!

Do you have C2-level French and B2-level English? We're looking for motivated and solution-focused Customer Service Specialists to join our international team on-site in Lisbon.

Youll assist French-speaking customers with professionalism and empathy all while living in one of Europes most vibrant cities.

What You'll Do

• Provide customer support via phone, email, and chat
• Troubleshoot and resolve customer issues effectively
• Maintain high-quality service in a fast-paced environment

Schedule

• Monday to Sunday
• 07:0023:00 (rotative shifts)
• 2 rotative days off per week
• 24/7 schedule may be introduced later

What We Offer

• Meal and transport allowances
• Health insurance from day 1 (free after 6 months)
• On-site position in central Lisbon

Relocation Support

• Flight cost reimbursement (conditions apply)
• Shared apartment option (bills included, discounted rent)
• Assistance during relocation and settling in

Requirements

• French C2 level
• English B2 level
• Valid EU ID, Residence Card, or Manifestação de Interesse
• Availability to work on-site
• Strong problem-solving and communication skills