France SME Growth Lead – Strategic Accounts

Airwallex-; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Airwallex is seeking a high-energy Strategic Account Manager to lead a growing portfolio of 50+ SME accounts in France, focusing on expansion, adoption, and maximizing net revenue retention. You will bridge customers and product teams, guide API configurations, and shape the go-to-market strategy for France.

The role requires a product-first mindset, strong English and French communication, and a proven track record in upsell within fintech or payments.

Qualifications

• Native or bilingual fluency in French and professional English.
• 5+ years of Account Management or Sales experience managing SME or Mid-Market portfolios.
• Deep understanding of Fintech or Payments (card issuing, acquiring, FX, or global payment rails is a significant plus).
• Proven track record of meeting and exceeding sales or upsell targets, with a revenue-driven mindset.
• Strong operational rigor with the ability to multi-task and prioritise across 50+ accounts.
• Product-first mindset and comfortable discussing API documentation, payment flows, and technical integrations with both CFOs and technical stakeholders.

Responsabilités

• Drive upsell and cross-sell strategy for your portfolio to exceed quarterly expansion targets and revenue KPIs.
• Become a power-user of the Airwallex platform and act as a product advisor, recommending optimal API configurations or feature sets based on clients' technical setups.
• Manage a high-volume portfolio of 50+ accounts, implementing a structured framework to identify and capitalize on high-impact growth opportunities.
• Partner with Product and Engineering to translate customer requirements into actionable product roadmaps, advocating for client needs in the French market.
• Help build and refine the Account Management "playbook" for France, ensuring scalable onboarding and activation processes.
• Proactively monitor account health and product usage metrics to mitigate churn and ensure long-term platform loyalty.

Connaissances

Fluent French

English proficiency

Account management

SMB/Mid-Market

Sales targets

Fintech/payments knowledge

API understanding

Project management

Description du poste

Airwallex is seeking a high-energy Strategic Account Manager to lead a growing portfolio of 50+ SME accounts in France, focusing on expansion, adoption, and maximizing net revenue retention. You will bridge customers and product teams, guide API configurations, and shape the go-to-market strategy for France.

The role requires a product-first mindset, strong English and French communication, and a proven track record in upsell within fintech or payments.