France & Nordics Channel Partner Leader

Freshworks; Île-de-France; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work

Paris Office

Job summary

Freshworks is seeking a Channel Manager to lead the full lifecycle of our CX partner business across France and the Nordics. You will work with field sales, pre-sales and marketing, signing new partners and driving active pipeline to deliver resale revenue and installed-base growth.

The right candidate combines hunter instincts with commercial discipline, building joint plans, and holding partners accountable to outcomes while enabling partner sales teams.

Qualifications

• 7+ years in Sales, channel, or partner management in SaaS or enterprise software.
• Fluent in French and English, written and spoken.
• Proven track record with partners in France & Nordics; not just maintaining relationships.
• Strong understanding of partner economics: margins, incentives, and channels.
• Experience in CX ecosystems, Zendesk/Salesforce reseller knowledge is a plus.
• Commercial rigor: build joint plans, set pipeline targets, and hold partners accountable.
• Ability to cultivate senior relationships with reseller leadership and sellers.

Responsibilities

• Own and actively manage partner-sourced and partner-influenced pipeline with field AEs.
• Set and enforce joint pipeline targets, resale revenue, and base expansion via QBRs.
• Drive deal progression through CRM monitoring and proactive co-sell with partners.
• Provide commercial, technical, and executive support to partner opportunities.
• Track partner pipeline health, velocity, and revenue using Salesforce and forecast accurately.
• Develop joint go-to-market plans with partners and drive enablement programs.

Skills

Partner management

Channel sales

Strategic partnerships

Sales pipeline

French & English

CRM (Salesforce)

Negotiation

Tools

Salesforce

Excel

Job description

Freshworks is seeking a Channel Manager to lead the full lifecycle of our CX partner business across France and the Nordics. You will work with field sales, pre-sales and marketing, signing new partners and driving active pipeline to deliver resale revenue and installed-base growth.

The right candidate combines hunter instincts with commercial discipline, building joint plans, and holding partners accountable to outcomes while enabling partner sales teams.