Fluid Systems Inside Sales & Contracts Engineer

Rotork; La Garenne-Colombes; On-site; EUR 32,000 - 42,000; Full time

Job summary

Rotork is seeking a customer service/order management professional for a 9-month temporary assignment in Île-de-France. You will manage orders from receipt through delivery, coordinating with engineering, purchasing and manufacturing to meet customer requirements.

You will use price lists for pricing and lead times, resolve order queries, and liaise with internal teams on technical matters. A proactive mindset, strong communication, and ability to work under pressure are essential, with English

Qualifications

• 2+ years of experience in a similar role or in contract management.
• Ability to read and understand technical drawings.
• Commercial awareness or customer service experience.

Responsibilities

• Manage orders from receipt through to delivery.
• Coordinate with engineering, purchasing and manufacturing to meet customer requirements.
• Keep customers updated on order developments and resolve issues proactively.
• Identify pricing and lead-times using price lists and communicate with customers.
• Liaise with internal teams on technical matters and resolve quality-related complaints.

Skills

Interpersonal skills

Communication

Customer service

Proactive problem-solving

Time management

English proficiency

Tools

ERP system

Job description

Rotork is seeking a customer service/order management professional for a 9-month temporary assignment in Île-de-France. You will manage orders from receipt through delivery, coordinating with engineering, purchasing and manufacturing to meet customer requirements.

You will use price lists for pricing and lead times, resolve order queries, and liaise with internal teams on technical matters. A proactive mindset, strong communication, and ability to work under pressure are essential, with English