Field Service Engineer – On-Site Energy Equipment Expert

Wärtsilä; Surgères; On-site; EUR 42,000 - 64,000; Full time

Job summary

Wärtsilä is seeking a Field Service Engineer to deliver high-quality on-site service at customer sites, ensuring safe operation and optimal performance of equipment. The role emphasizes field diagnostics, hands-on support, and proactive collaboration with service teams and customers to maintain reliability and satisfaction.

The position requires practical field service experience, strong problem-solving skills, and a commitment to safety and quality in a dynamic energy technology environment.

Qualifications

• Field service operations knowledge and hands-on technical expertise in relevant equipment and systems.
• Strong problem-solving skills and ability to diagnose issues.
• Ability to work independently and with customers and internal teams.
• Customer-oriented mindset with strong communication.
• High awareness of safety, quality and compliance requirements.

Responsibilities

• Perform technical tasks and troubleshooting in the field, diagnosing issues in collaboration with service teams and customers.
• Provide technical support and guidance to customers to ensure reliable operation of products and systems.
• Coordinate on-site activities with customers, external stakeholders and cross-functional teams to ensure timely service delivery.
• Contribute to development of field service processes and share feedback on performance and equipment.
• Maintain accurate records and reports of field service activities, ensuring compliance with policies and requirements.
• Adhere to safety, quality standards and operational procedures during all field service activities.

Job description

Wärtsilä is seeking a Field Service Engineer to deliver high-quality on-site service at customer sites, ensuring safe operation and optimal performance of equipment. The role emphasizes field diagnostics, hands-on support, and proactive collaboration with service teams and customers to maintain reliability and satisfaction.

The position requires practical field service experience, strong problem-solving skills, and a commitment to safety and quality in a dynamic energy technology environment.