Field IT Support - End-User Computing Specialist France

Talantir; Thann; On-site; EUR 30,000 - 42,000; Full time

Job summary

Talantir is seeking a Field IT Support specialist in France to manage end-user computing and deskside support. You will handle OS installations, patches, remote diagnostics, and device imaging across sites.

You'll work with SCCM/Ivanti/Intune, maintain ITIL-aligned processes, and coordinate with Facilities for room devices and non-network gear. Fluency in English is essential; French is a plus.

Qualifications

• Experience in IT Service Management and End User Computing.
• Strong desktop support and networking skills.
• Knowledge of ITIL lifecycle and asset management.
• Experience with device provisioning and imaging workflows.

Responsibilities

• Manage ITSM operations for End User Computing and Deskside support.
• Deployments using SCCM/Ivanti/Intune and OS installations.
• Patch management and software packaging troubleshooting.
• Support conference room devices and coordination with Facilities.
• Ensure workstations have antivirus and Windows patches up-to-date.
• Remote support via RDP, Ivanti, ILO, IP phones; printer troubleshooting.
• Communicate with stakeholders and maintain ITIL-aligned processes.
• Manage asset inventory, laptop reclamation, imaging, and lifecycle.
• Oversee mobile devices, docking stations, and peripherals.
• Perform housekeeping: space reclamation, profile archiving, software installs.

Skills

ITSM operations

End User Computing

Deskside support

Desktop support

Network troubleshooting

SCCM/Ivanti/Intune

OS installation

Patches & deployments

Conference room devices

Antivirus & patches

Remote support tools

Printer troubleshooting

Customer service

Stakeholder communication

ITIL framework

Asset inventory management

Laptop lifecycle management

Mobile device management

Housekeeping & space reclamation

Tools

SCCM

Ivanti

Intune

Job description

Talantir is seeking a Field IT Support specialist in France to manage end-user computing and deskside support. You will handle OS installations, patches, remote diagnostics, and device imaging across sites.

You'll work with SCCM/Ivanti/Intune, maintain ITIL-aligned processes, and coordinate with Facilities for room devices and non-network gear. Fluency in English is essential; French is a plus.