Executive Operations Director, Surgical Services

Beth Israel Lahey Health; Île-de-France; On-site; EUR 112,000 - 148,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Director to lead strategic planning, financial operations, and performance improvements for ambulatory divisions within Surgery. You will manage budgets, staffing, and space needs while coordinating with administrative and clinical leadership onsite.

The role involves guiding department goals, ensuring regulatory compliance, and partnering with HR to define roles and advance staff development.

Qualifications

• Bachelor's degree required; Master's degree in Healthcare Administration or Business preferred.
• More than 10 years related work experience required and 5-8 years supervisory/management experience required.
• 8-10 years experience in a clinical health care setting.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Participates in long-range planning and the development of departmental and ambulatory divisional goals, strategic plans and objectives, as well as personnel, resources, space needs and equipment decisions. Appoints, develops, directly supervises and evaluates practice managers and clinical managers in designated areas
• Ensures that department activities and records meet the standards of accrediting, regulatory and reimbursement agencies (JCAHO, OSHA, DPH, etc.). Oversees multidisciplinary team building within ambulatory departments/services. Participates in hospital departmental, administrative and medical staff committees, and reports on committee activities.
• Develops policies and procedures for department/division. Measures success with pertinent and measurable data based on targeted goals, developed using Performance Manager Reports. Collaborates with Human Resources to enhance role definition and standards of practice for front line staff, as well as recruitment
• Assists the divisional chief in the identification and coordination of program development work through community based programs, marketing and fundraising opportunities. Incorporates facilitation of additional special projects as assigned.
• Coordinates recruitment process of clinical and research faculty. Participates in confidential salary planning for faculty and staff. Identifies and acts on issues that affect the delivery of patient care. Quality control and improvement, performance improvement activities, monitoring, reviews, action plans. Oversees patient satisfaction surveys, monitoring and action plans and customer service.
• Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels. Direct Reports: 4-6 Indirect Reports: 21-50
• Has full responsibility for planning, monitoring and managing budgets for multiple departments.

Skills

Leadership

Budgeting

Strategic planning

Healthcare administration

Staff development

Communication

Education

Bachelor's degree

Master's degree in Healthcare Administration or Business

Tools

MS Office

Web-based applications

Job description

Beth Israel Lahey Health is seeking an Administrative Director to lead strategic planning, financial operations, and performance improvements for ambulatory divisions within Surgery. You will manage budgets, staffing, and space needs while coordinating with administrative and clinical leadership onsite.

The role involves guiding department goals, ensuring regulatory compliance, and partnering with HR to define roles and advance staff development.