Europe Customer Success Manager — AI-Powered Growth & Renewals

DeepIP; Paris; Presencial; EUR 65 000 - 90 000; Tempo integral

Resumo da oferta

DeepIP, an AI-native company helping patent teams and attorneys, is seeking a Customer Success Manager for Europe. You will own a portfolio of about 35 key European accounts, manage renewals and upsell, and collaborate with the Success team across time zones.

Based in Europe, you will relay information, drive cross-functional initiatives, and report to the Head of Success & Solutions. The role offers fast growth in a flexible environment with ownership and development opportunities.

Qualificações

• Experience in high-demand environments (strategy consulting, banking, fast-growing startup) or similar cross-functional roles.
• Excellent structured thinking and communication.
• Analytical mindset with strong relationship skills.
• Ambition, adaptability, and ability to take ownership.

Responsabilidades

• Own a portfolio of about 35 key European accounts: follow-ups, renewals, and upsell.
• Support large enterprise accounts through AI-enabled solutions.
• Lead cross-functional coordination within the Success team and drive information flow.
• Manage topics through to completion despite shifting priorities.

Conhecimentos

Portfolio management

Relationship building

Cross-functional collaboration

Fluent in French and English

Strategic thinking

Descrição da oferta de emprego

DeepIP, an AI-native company helping patent teams and attorneys, is seeking a Customer Success Manager for Europe. You will own a portfolio of about 35 key European accounts, manage renewals and upsell, and collaborate with the Success team across time zones.

Based in Europe, you will relay information, drive cross-functional initiatives, and report to the Head of Success & Solutions. The role offers fast growth in a flexible environment with ownership and development opportunities.