Enterprise Sales Operations & Planning Analyst

NVIDIA

Courbevoie

Sur place

EUR 60 000 - 80 000

Plein temps

14 jours+

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Résumé du poste

NVIDIA is looking for a Sales Operations and Customer Support professional to manage queries for Enterprise customers across EMEA and support the Sales team with processes, orders, pricing, and revenue management. You’ll also handle demand planning, forecasts, and reporting to ensure timely deliveries and accurate data across SAP, Vistex, Salesforce, and Excel.

The role emphasizes cross-functional collaboration, data integrity, and process improvements, with travel around 3% of the year.

Qualifications

3+ years’ experience in business operations, sales support, or customer service, ideally in the Enterprise sector.
Bachelor’s degree or equivalent professional experience.
Excellent problem-solving abilities, strong attention to detail, and a customer-focused approach.
A passionate great teammate with outstanding communication skills and a collaborative outlook.
Strong organisational skills, effective time management, and the ability to prioritise tasks.
Proficiency in Microsoft Office Suite, SAP, Vistex, Salesforce, Excel, and a willingness and curiosity to learn new tools.
Willingness to travel occasionally for events and trainings (around 3% of the work year).

Responsabilités

Sales Operations and Customer Support: Manage and resolve queries and issues for Enterprise customers across EMEA.
Assist the Sales team with internal sales processes and systems, including account setup and follow-up, order processing and fulfilment, pricing, quotes, rebates and claims, and revenue management.
Demand Planning and Order Fulfilment: Collect, review, and submit forecast; coordinate with planning, operations, and warehouse teams to ensure timely delivery of orders.
Reporting: Create and maintain key operational reports (shipping, backlog, forecast) for visibility on performance and status.
Data Tools and Automation: Use SAP, Vistex, Salesforce, Excel, and Agentic tools to manage data integrity and automate workflows.
Cross-Functional Collaboration and Process Improvement: Work with Sales, Account Management, Finance, Operations, Planning, Warehouse, and external customers to resolve issues and improve processes.
Process Improvement: Contribute to ongoing development of regional Sales Operations processes to streamline workflows.