Disaster Restoration Crew Chief: Lead & Client Experience

iicrc-careers; Chantilly; Sur place; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Paid Holidays

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Dental insurance

Résumé du poste

SERVPRO is seeking a Crew Chief to lead restoration projects and ensure top-tier service on-site. You will coordinate production activities, supervise technicians, and maintain detailed job files to support service delivery.

As a frontline ambassador for the SERVPRO brand, you will drive safety, quality, and customer satisfaction, coordinating resources and materials to meet project needs while delivering a positive client experience.

Responsabilités

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects

Description du poste

SERVPRO is seeking a Crew Chief to lead restoration projects and ensure top-tier service on-site. You will coordinate production activities, supervise technicians, and maintain detailed job files to support service delivery.

As a frontline ambassador for the SERVPRO brand, you will drive safety, quality, and customer satisfaction, coordinating resources and materials to meet project needs while delivering a positive client experience.