Director of Professional Services — E‑commerce Logistics

Bigblue; Paris; On-site; EUR 140,000 - 210,000; Full time

Job summary

Bigblue is seeking a seasoned leader to build and scale our Professional Services function across Europe. You will design the service offering, pricing models, and delivery frameworks to deliver high-impact advisory to merchants.

You will own KPIs, drive profitability, and create scalable knowledge to enable merchant success while collaborating with cross-functional teams to shape product direction in a fast-growing logistics tech company.

Job description

Bigblue is seeking a seasoned leader to build and scale our Professional Services function across Europe. You will design the service offering, pricing models, and delivery frameworks, while delivering high-impact advisory to merchants and shaping product direction with cross-functional teams.

You will own KPIs, drive profitability, and create scalable knowledge to enable merchant success. Join a founders-led, fast-growing logistics tech company and help redefine omnichannel fulfillment across