Director, Digital Change & CRM Strategy

Johnson & Johnson Co.; Issy-les-Moulineaux; Hybrid; EUR 120,000 - 160,000; Full time

Job summary

Johnson & Johnson is seeking an Associate Director, Digital Change Lead to modernize the Clinical Risk Management digital landscape across multiple countries.

The role defines strategy, governance, investment cases, and value measures for CRM-driven digital initiatives and partners with cross-functional teams to align with clinical risk management, quality, compliance, and business priorities.

Qualifications

• Significant experience in healthcare or regulated life sciences leading digital/data portfolios.
• Experience defining strategy, roadmaps, budgets, governance models, and value measures.
• Experience leading digital solution lifecycle management and data governance.
• Knowledge of clinical trial risk management and GxP.
• Strong executive communication and vendor leadership skills.

Responsibilities

• Define and maintain CRM digital/data strategy, roadmap, and investment priorities.
• Provide accountable leadership for CRM digital solution lifecycles and modernization initiatives.
• Design and chair governance, prioritization, and executive escalation processes.
• Set direction for data, taxonomy, and information strategy; sponsor implementation.
• Represent CRM-OpEx in cross-functional forums and align with enterprise initiatives.
• Lead commercial, vendor, and resource strategies for external partners.
• Ensure quality/compliance in the digital portfolio and handle audits or remediation.

Skills

Healthcare/digital leadership

Strategy & governance

Lifecycle management

Data governance

Executive communication

Vendor leadership

Education

Bachelor's or equivalent degree

Masters or advanced degree preferred

Job description

Johnson & Johnson is seeking an Associate Director, Digital Change Lead to modernize the Clinical Risk Management digital landscape across multiple countries.

The role defines strategy, governance, investment cases, and value measures for CRM-driven digital initiatives and partners with cross-functional teams to align with clinical risk management, quality, compliance, and business priorities.