Director, CXM Flex & On-Prem Strategy

Quadient; Paris; Hybrid; EUR 140,000 - 190,000; Full time

Benefits offered by this job

Flexible Work

Endless Learning

Inclusive Community

Comprehensive Rewards

Wellbeing support

Job summary

Quadient seeks a Director of Product & Strategy for CXM Flex to own strategy, roadmap, and outcomes for on‑premise, self‑hosted, and managed service Inspire. Lead a small PM team, collaborate with R&D, Customer Success, and Sales, and shape cloud migration paths while enabling AI‑enabled capabilities within data-security constraints.

Reporting to the SVP of Product, you will sustain and modernize a critical install base across regulated sectors, balancing renewal growth with modernization

Qualifications

• 12–15+ years in enterprise software or SaaS product management.
• At least 7 years leading product managers.
• Deep CCM/CXM, enterprise content or regulated-communications expertise.
• Strong technical fluency in enterprise architecture, APIs, identity, deployment topologies.
• Proven track record guiding customers through cloud migrations without disrupting key accounts.
• Excellent executive communication and stakeholder leadership.
• Experience in regulated industries preferred.

Responsibilities

• Define and communicate the long‑term product vision for Quadient’s on‑premise and customer‑hosted Inspire portfolio.
• Own a multi‑year strategy balancing sustaining, modernization, and migration to CXM SaaS (Evolve).
• Translate customer requirements into differentiated product capabilities (security, data sovereignty, residency).
• Define AI-enabled capabilities for on‑premise and hybrid deployments with data residency in mind.
• Monitor competitive dynamics and position Quadient for leadership in CXM/CCM markets.
• Represent Quadient’s on‑premise CXM strategy with strategic customers, partners, and analysts.
• Lead M&A evaluations related to CXM and own product P&L with portfolio financial outcomes.

Skills

PM leadership

CCM/CXM domain

Lifecycle management

Cloud migration

Executive communication

Security/compliance

Regulated industries

Job description

Quadient seeks a Director of Product & Strategy for CXM Flex to own strategy, roadmap, and outcomes for on‑premise, self‑hosted, and managed service Inspire. Lead a small PM team, collaborate with R&D, Customer Success, and Sales, and shape cloud migration paths while enabling AI‑enabled capabilities within data-security constraints.

Reporting to the SVP of Product, you will sustain and modernize a critical install base across regulated sectors, balancing renewal growth with modernization