Desktop Support Specialist — Travel to Paris & Brussels

Ampstek; Paris; Sur place; EUR 36 000 - 60 000; Plein temps

Résumé du poste

Ampstek in Paris is seeking a senior desktop support specialist with 8+ years of experience. You will install, configure and deploy operating systems and standard software on laptops and desktops, and support audio–video conference equipment and meeting room systems (Teams Room, Crestron, Polycom).

Travel to Brussels at least once every three months is required; weekend work (usually Saturday) and occasional overtime are compensated with time off rather than pay.

Qualifications

• More than 8 years of experience in desktop support.
• Competent in computer hardware break fix.
• Proficient in Windows 11 and Microsoft 365 environments.
• Experienced with AV conference and meeting room equipment (Teams Room, Crestron, Polycom).
• Experience with Mobile Device Management, VPN, and office networks.

Responsabilités

• Provide desktop support to end users in a corporate environment.
• Install, configure and deploy operating systems and standard software on laptops and desktops.
• Support audio-video conference equipment and meeting room systems (Microsoft Teams Room, Crestron, Polycom).
• Assist with VPN, office network, printers and copiers; provide VIP user support.

Connaissances

Desktop support

Windows 11

Microsoft 365

AV systems

Hardware repair

Outils

Crestron

Polycom

MS Teams Room

Mobile Device Management

VPN

Description du poste

Ampstek in Paris is seeking a senior desktop support specialist with 8+ years of experience. You will install, configure and deploy operating systems and standard software on laptops and desktops, and support audio–video conference equipment and meeting room systems (Teams Room, Crestron, Polycom).

Travel to Brussels at least once every three months is required; weekend work (usually Saturday) and occasional overtime are compensated with time off rather than pay.