Customer Engagement Specialist - Front Desk & CSI (Shift)

Cycle & Carriage Malaysia Holdings Sdn Bhd; Voiron; In loco; EUR 5400 - 8300; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Higher EPF contribution

In-Term Life & Hospitalisation

Descrizione del lavoro

Cycle & Carriage Malaysia Holdings Sdn Bhd is seeking a front-line customer service associate to assign customers to available executives, answer telephone enquiries, and assist in CSI and CRM activities.

The role requires a Diploma or Certificate, fresh graduates are encouraged, and a pleasant, communicative personality with good interpersonal skills. English proficiency is essential, and rotating weekend shifts are required.

Competenze

• Minimum Certificate or Diploma in any discipline preferably in Hospitality / Hotel Management or similar disciplines.
• Fresh graduates, are encouraged to apply.
• Pleasant outlook & personality with good communication and interpersonal skills.
• Ability to converse in English.
• Candidates MUST be able to work on rotated weekends including Public Holiday - Shifts may start as early as 8.00am and end as late as 7.00pm (depending on assigned shifts)

Mansioni

• Assigning customers to available executives
• Attending to telephone calls & enquiries
• Preparation of reports and related documents
• Assist in CSI and CRM activities

Conoscenze

Front-desk experience

Communication skills

Interpersonal skills

Formazione

Diploma or Certificate in Hospitality/Hotel Management

Descrizione del lavoro

Cycle & Carriage Malaysia Holdings Sdn Bhd is seeking a front-line customer service associate to assign customers to available executives, answer telephone enquiries, and assist in CSI and CRM activities.

The role requires a Diploma or Certificate, fresh graduates are encouraged, and a pleasant, communicative personality with good interpersonal skills. English proficiency is essential, and rotating weekend shifts are required.