CRM Manager

Jobtailor; Paris; Sur place; EUR 70 000 - 90 000; Plein temps

Résumé du poste

Jobtailor is seeking a senior CRM/RevOps specialist to optimize HubSpot-based workflows, automations, and data pipelines in a fast-paced environment.

You will align cross-functional teams with Marketing, Sales and Tech, ensure CRM health, and deliver actionable dashboards across campaigns. Fluency in English is required; another language and international experience are a strong plus. This is an on-site role in Paris.

Qualifications

• 5 years of experience in CRM management or RevOps.
• Mandatory HubSpot expertise.
• Knowledge of API integrations and data quality.
• Experience coordinating cross-functional projects.
• English fluency; another language is a plus.

Responsabilités

• Drive optimization and scalability of the CRM, implementing evolutions from the roadmap and adapting HubSpot to business needs.
• Maintain and provide responsive support: resolve internal teams' tickets (<24h), monitor CRM health, and QA testing.
• Ensure data quality and alignment to maintain a 360-degree view of the customer.
• Automate and streamline processes by deploying ongoing improvements through HubSpot updates.
• Produce actionable insights and reporting by designing dashboards to analyze campaign performance.
• Train colleagues and document processes with comprehensive internal documentation.

Connaissances

CRM Management

RevOps

Data quality

API integration

AI in workflows

English proficiency

Cross-functional collaboration

Outils

HubSpot

Intercom

Retool

Make

n8n

Description du poste

Responsibilities

• Drive the optimization and scalability of the CRM: implement technical evolutions (workflows, automations, pipelines) from the roadmap and adapt HubSpot to business needs
• Ensure maintenance and responsive support: resolve internal teams' technical tickets (response < 24h), monitor CRM health, and manage QA testing
• Guarantee data quality and alignment: maintain CRM data reliability to ensure a 360-degree view of the customer
• Automate and streamline processes: identify and deploy continuous improvements through active monitoring of HubSpot updates
• Produce actionable insights and reporting: design dashboards to analyze campaign performance and provide actionable data
• Train and document: empower colleagues through training and comprehensive internal documentation

Requirements

• 5 years of experience in CRM Management or RevOps
• Mandatory expertise in HubSpot
• Knowledge of Intercom, Retool, or automation tools (Make/n8n) is a real plus
• Absolute rigor on data quality and comfort with API integration logic
• Ability to integrate AI into daily workflows
• Excellent interpersonal skills and the ability to translate technical topics for non-technical audiences
• Responsiveness, proactivity, and a strong internal customer service mindset
• Collaborative mindset to work cross-functionally with Marketing, Sales, and Tech
• Experience managing complex projects and coordinating cross-functional teams
• Proficiency in English
• Proficiency in another language and international experience are a strong plus