CRM Campaigns Intern — Email Automation & Flexible Hours

Bandai Namco Entertainment Europe; Lyon; On-site; EUR 12,000 - 13,000; Full time

Benefits offered by this job

Flexible working hours

Teleworking 2 days per week

Lunch vouchers

Transport cost reimbursement

Gift vouchers & discounts

Facilities: gym, gaming & nap rooms

Job summary

Bandai Namco Entertainment Europe is seeking a CRM intern in Lyon to drive newsletter campaigns from brief to conception within a multi-national team. You will collaborate with CRM, Web, Product and E‑commerce teams to deliver targeted communications and reports.

You will gain experience in customer relationship management in a dynamic, international environment and contribute to automation, segmentation and performance analysis. Start date: January 2027. Remuneration: 1,100€–1,200€ monthly.

Qualifications

• Currently enrolled in a master’s degree, majoring in project management / digital marketing.
• Initial experience in CRM would be a plus.
• Fluent in written and spoken English.
• Good organizational skills and sense of priorities.
• Ability to respect deadlines pertaining to various projects.
• Ability to work both as part of a team and independently.
• Willing to learn.

Responsibilities

• Prioritize internal & external needs for communication.
• Coordinate assets & briefs production with internal teams.
• Create precise segmentation for audiences in a CRM tool.
• Build emailing from scratch.
• Implement automation scenarios and trigger emails campaigns.
• Consolidate & communicate results in custom internal reports.
• Build post-mortems and analyze campaigns results.

Skills

CRM experience

Project management

Digital marketing

English fluency

Education

Master’s degree in related field

Job description

Bandai Namco Entertainment Europe is seeking a CRM intern in Lyon to drive newsletter campaigns from brief to conception within a multi-national team. You will collaborate with CRM, Web, Product and E‑commerce teams to deliver targeted communications and reports.

You will gain experience in customer relationship management in a dynamic, international environment and contribute to automation, segmentation and performance analysis. Start date: January 2027. Remuneration: 1,100€–1,200€ monthly.