Product Operations Specialist (fixed-term contract)

Bandai Namco Entertainment Europe; Lyon; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Flexible working hours

Teleworking 2 days/week

Lunch vouchers

Profit sharing

Public transport reimbursement

Work council advantages

Job summary

Bandai Namco Entertainment Europe is seeking a Product Operations Specialist to support product sourcing and operations for the EMEA e-commerce and retail catalog. You will contribute to product setup, tracking, delivery, and launches while ensuring quality, compliance, and budget alignment.

In an international entertainment environment, you will work on Collector’s Editions, Premium Editions, vinyl collections and other special items, coordinating with licensing partners and multiple internal

Qualifications

• Bachelor's degree in International Trade, Supply Chain Management, Business Administration, or a related discipline.
• 2-3 years of experience in international product sourcing, procurement, supplier management, or a related field.
• Experience in the video game, entertainment, licensing, or consumer products industry would be an asset.
• Knowledge of import/export procedures and international logistics flows.
• Knowledge of worldwide product development processes and requirements.
• Knowledge of print production processes and graphic production workflows would be an asset.
• Fluent English and French required.
• Japanese language skills would be considered a strong asset.

Responsibilities

• Coordinate product sourcing and operations for the EMEA e-commerce and retail catalog.
• Monitor sales performance and anticipate replenishment needs with suppliers.
• Create and manage D2C purchase orders for suppliers.
• Monitor imports of merchandise products through delivery at warehouses with the Supply Chain team.
• Manage the D2C e-commerce logistics provider, including inbound shipments, inventory management and annual stock counts.
• Brief and submit product concepts to the Creative team for design development.
• Coordinate and monitor print production projects with suppliers and internal stakeholders.

Job description

Bandai Namco Entertainment Europe is a leading global publisher, developer and distributor of entertainment content for platforms including, but not limited to, all major video game consoles and PC.

Part of the Japanese Bandai Namco group, we are known for bringing many entertainment's top franchises to market such as PAC-MAN™, GUNDAM™, TEKKEN™, ACE COMBAT™, DARK SOULS™, and ELDEN RING™, as well as European led projects such as LITTLE NIGHTMARES™.

Bandai Namco Entertainment Europe has 15 international offices with operations in 50 countries and is headquartered in Lyon, France’s capital of gastronomy, located at the intersection of two rivers, creating a lively peninsula at its center.

Our company's motto is ‘Fun for all into the future’, join Bandai Namco Entertainment Europe’s family now to be part of that journey!

Job Description

Within the E-Commerce team, you will report directly to the Product Development Sourcing Associate Manager. The Product Operations Specialist supports the coordination of product sourcing and operations for the EMEA e-commerce and retail physical product catalog, contributing to product setup, tracking, delivery, and successful launches in line with quality, compliance, timeline, and budget requirements.

In an international entertainment environment, you will contribute to the development of Bandai Namco Entertainment products, including Collector’s and Premium Editions, vinyl collections, and other special items.

• Contribute to the development of the e-commerce (D2C) merchandise catalog through the creation of exclusive products and the sourcing of products from licensing partners
• Support the development of Collector's Editions and Special Editions for e-commerce and retail channels
• Assist with the development of pre-order bonus items and goodies for retail and e-commerce customers, and other internal departments (such as PR, Marketing...)
• Maintain and standardize project management tools and SKU planning documentation
• Monitor sales performance and anticipate replenishment needs with suppliers
• Create and manage D2C purchase orders (PO) for suppliers
• Monitor imports of merchandise products through delivery at warehouses, in collaboration with the Supply Chain team
• Manage the D2C e-commerce logistics provider, including inbound shipments, inventory management, and annual stock counts
• Optimize shipping packaging and protective packing solutions for D2C operations
• Brief and submit product concepts to the Creative team for design development
• Coordinate and monitor print production projects with suppliers and internal stakeholders

Candidate Profile

• Degree in International Trade, Supply Chain Management, Business Administration, or a related discipline
• 2-3 years of experience in international product sourcing, procurement, supplier management, or a related field
• Experience in the video game, entertainment, licensing, or consumer products industry would be an asset
• Knowledge of import / export procedures and international logistics flows
• Knowledge of worldwide product development processes and requirements
• Knowledge of print production processes and graphic production workflows would be an asset
• Fluent English and French required
• Japanese language skills would be considered a strong asset
• Strong organizational and project coordination abilities
• Ability to handle multiple competing priorities and meet deadlines
• Highly detail-oriented, rigorous, and well organized
• Proactive, solution-oriented, and capable of taking initiative
• Collaborative team player with strong stakeholder management skills
• Curious mindset and willingness to continuously learn and develop

Additional Information

Job location: 15 rue Félix Mangini, 69009 Lyon – France / This position is not eligible to full remote

Duration: 1 year

Benefits: flexible working hours, 2 teleworking days per week, lunch vouchers, profit sharing, reimbursement of public transportation costs, work council advantages (gift vouchers, discount on services...), nice building with various facilities (gym room, gaming room, nap room, car / bike / scooter parking, cafeteria and coffee corners…)