Community Manager

GONG; Saint-Nazaire; On-site; EUR 38,000 - 50,000; Full time

Job summary

GONG is seeking a Community Manager to grow its international online community and strengthen our brand connection with riders and fans.

You will lead content across platforms, monitor feedback, and coordinate with Communications, Product and Customer Service to keep interactions authentic and helpful.

Qualifications

• Five+ years of experience in community management or digital communications.
• Deep involvement in surf, SUP, wing, kite or foil culture with gear knowledge.
• Excellent writing and communication skills for international audiences.
• Proficient with social media publishing and analytics tools.
• Organized, reliable and able to manage several priorities at once.
• Collaborative approach with sound judgment for sensitive conversations.

Responsibilities

• Develop and run GONG’s community strategy across social platforms.
• Plan and publish content that showcases products, riders, events and sports.
• Engage with the community daily, answer questions and encourage conversations.
• Monitor feedback and coordinate responses with relevant teams to improve.
• Track community growth, engagement and brand perception; report on performance.
• Coordinate contributors and support the growth of the community team.

Skills

Community management

Digital communications

Social media

Writing

Analytics tools

Organization

Job description

Who We Are.

Founded in 1996,

sharing our passion for board sports with the world.

Today, with

Who We Are.

Founded in 1996, GONG has grown from a pioneering French surf brand into a fast-scaling international player, driven by one mission: sharing our passion for board sports with the world. Today, with 100+ employees and €30M turnover, GONG is expanding rapidly, blending innovation, lifestyle, and performance across Surf, SUP, Kite, and Wing Foil.

Our DNA is simple: Sharing.

• Sharing our creations.
• Sharing our know-how.
• Sharing our lifestyle.
• And above all, sharing with everyone.

Our model is disruptive.

By cutting out intermediaries, GONG makes premium gear accessible to all: expert advice, flawless service, unbeatable prices.

The result:

Everyone can enjoy the water at the highest level.

BUILD AND ENGAGE THE GONG COMMUNITY.

GONG is looking for a Community Manager to grow our international community and strengthen the connection between our brand and the people who ride our gear. You’ll lead our social media presence, create conversations around our products and sports, and work closely with our Communication, Product and Customer Service teams to keep every interaction useful, authentic and true to GONG.

MISSION.

• Develop and run GONG’s community strategy across social platforms.
• Plan and publish content that showcases our products, riders, events and the sports we love.
• Engage with the community daily, answer questions and encourage meaningful conversations.
• Monitor feedback and emerging issues, coordinate responses with the relevant teams, and share insights that help GONG improve.
• Track community growth, engagement and brand perception; report on performance and recommend actions.
• Coordinate contributors and support the growth of the community team.

PROFILE.

• At least five years of experience in community management or digital communications.
• Deep involvement in surf, SUP, wing, kite or foil culture, with strong knowledge of the gear.
• Excellent writing and communication skills, with a feel for the tone of different social platforms and international audiences.
• Comfortable using social media, publishing and analytics tools.
• Organized, reliable and able to manage several priorities at once.
• A collaborative, positive approach and the judgment to handle sensitive conversations with care.

One main condition. You live for it.