Community Manager

Gongsupshop; Saint-Nazaire; On-site; EUR 42,000 - 62,000; Full time

Job summary

GONG in France seeks a Community Manager to grow our international community, lead social media presence, and drive conversations around our surf and gear. You will work closely with our Communications, Product and Customer Service teams to keep interactions authentic and on-brand.

You bring at least five years in community management, deep involvement in surf culture, excellent writing, and the ability to manage multiple platforms and analytics tools.

Qualifications

• Minimum five years in community management or digital communications.
• Deep involvement in surf culture and gear knowledge.
• Strong writing and tone adaptation for international audiences.
• Experience with social publishing and analytics tools.
• Organized and able to manage multiple priorities.

Responsibilities

• Develop and execute GONG’s community strategy across platforms.
• Publish content showcasing products, riders, events.
• Engage daily with the community and answer questions.
• Coordinate with teams and share insights to improve.
• Track growth, engagement, and brand perception; report findings.

Skills

5+ yrs exp

Excellent writing

Social media management

Communication skills

Job description

WHO WE ARE.

Founded in 1996,GONG has grown from a pioneering French surf brand into a fast-scaling international player, driven by one mission:sharing our passion for board sports with the world.

Today, with100+ employees and €30M turnover, GONG is expanding rapidly, blending innovation, lifestyle, and performance across Surf, SUP, Kite, and Wing Foil.

Our DNA is simple: Sharing.

1. Sharing our creations.

2. Sharing our know-how.

3. Sharing our lifestyle.

4. And above all, sharing with everyone.

Our model is disruptive.

By cutting out intermediaries, GONG makes premium gear accessible to all: expert advice, flawless service, unbeatable prices.

The result:Everyone can enjoy the water at the highest level.

BUILD AND ENGAGE THE GONG COMMUNITY.

GONG is looking for a Community Manager to grow our international community and strengthen the connection between our brand and the people who ride our gear. You’ll lead our social media presence, create conversations around our products and sports, and work closely with our Communication, Product and Customer Service teams to keep every interaction useful, authentic and true to GONG.

MISSION.

• Develop and run GONG’s community strategy across social platforms.

• Plan and publish content that showcases our products, riders, events and the sports we love.

• Engage with the community daily, answer questions and encourage meaningful conversations.

• Monitor feedback and emerging issues, coordinate responses with the relevant teams, and share insights that help GONG improve.

• Track community growth, engagement and brand perception; report on performance and recommend actions.

• Coordinate contributors and support the growth of the community team.

PROFILE.

• At least five years of experience in community management or digital communications.

• Deep involvement in surf, SUP, wing, kite or foil culture, with strong knowledge of the gear.

• Excellent writing and communication skills, with a feel for the tone of different social platforms and international audiences.

• Comfortable using social media, publishing and analytics tools.

• Organized, reliable and able to manage several priorities at once.

• A collaborative, positive approach and the judgment to handle sensitive conversations with care.

One main condition. You live for it.