Chargé(e) d'opérations H/F

leaseabike; France; Sur place; EUR 11 160 - 16 740; Plein temps

Résumé du poste

Leaseabike in France is looking for an Operations Intern to join the core team and work directly with the Head of Operations. This role offers hands-on experience in building and optimizing operational processes.

Applicants should be pursuing a degree in Business or related fields and be fluent in both English and French. The position focuses on customer experience and sustainability, ensuring that operations run effectively and efficiently.

Qualifications

• Currently pursuing a degree in Business, Operations, Engineering, or Management.
• Fluent in English and French.
• Structured, sharp, and hands-on.

Responsabilités

• Be the right hand of the Head of Operations.
• Build and improve real operational processes.
• Ensure Customer Success & Support is smooth and fast.
• Fix broken workflows and create better ones.
• Collaborate with partners and suppliers.
• Create scalable processes, docs, and tools.

Connaissances

Fluent in English

Fluent in French

Ownership

Structured and sharp

Customer experience focus

Formation

Pursuing a degree in Business, Operations, Engineering, Management

Description du poste

Lease a Bike is building the future of employee mobility.
We’re an international bike leasing tech platform already live in Germany, Sweden, Austria, Belgium, the Netherlands and the US - and proud sponsor of the team Visma | Lease a Bike!

France is live since june 2025
First customers are onboard.

Now we scale.

We’re looking for an Operations Intern to join the core French team and work directly with the Head of Operations. This is not a “watch and learn” internship. You’ll be in the engine room, helping us build, fix, optimize, and scale.

What you’ll actually do :

• Be the right hand of the Head of Operations
• Build and improve real operational processes (not slides)
• Make Customer Success & Customer Support fast, smooth, and human
• Fix broken workflows and create better ones
• Work with partners, suppliers, bike workshops
• Create simple, scalable processes, docs, and tools
• Spot problems before customers do, and solve them
• Help turn a young operation into a well‑oiled machine

Who we’re looking for :

• You are currently pursuing a degree in Business, Operations, Engineering, Management
• Fluent in English and French
• You like ownership
• You’re structured, sharp, and hands‑on
• You’re fluent in French & English
• You’re comfortable building from scratch
• You care about customer experience, mobility and sustainability