Casual Bar Staff

Jersey Opera House; United States; On-site; EUR 14,000 - 21,000; Part time

Job summary

Jersey Opera House is seeking Casual Bar Staff to join the Front of House team. You will provide friendly, efficient bar service and assist with set-up, service and closing of the bar during performances and events.

The role requires availability for evenings, weekends and bank holidays on a zero-hours contract, with shifts offered around the theatre programme. Prior hospitality experience is desirable but not essential.

Qualifications

• Excellent customer service and communication skills.
• A friendly, professional and approachable manner.
• Ability to work effectively as part of a team.
• Ability to remain calm and efficient in a busy, fast-paced environment.
• Reliable and flexible approach to work.
• Availability to work evenings, weekends and bank holidays as required.
• Basic numeracy and cash-handling skills.
• Willingness to follow licencing, health and safety and organisational procedures.

Responsibilities

• Provide friendly, efficient and professional customer service to patrons.
• Serve alcoholic and non-alcoholic beverages in accordance with licensing requirements and responsible service practices.
• Operate the till and process cash and card payments accurately.
• Check identification where required and ensure alcohol is not served to underage customers.
• Maintain a clean, tidy, safe and welcoming bar and service area always.
• Replenish stock and ensure the bar is appropriately prepared before, during and after service.
• Assist with the set-up, service and closing of the bar area.
• Follow all relevant licencing requirements, health and safety procedures and Jersey Opera House policies.
• Work collaboratively with colleagues to ensure the smooth running of bar services and provide an excellent experience for patrons.
• Communicate efficiently with the Bar & Catering Manager, Front of House team and other departments as required.
• Carry out any other reasonable duties associated with the role.

Skills

Customer service

Communication

Teamwork

Calm under pressure

Reliability

Flexible hours

Cash handling

Licensing compliance

Job description

Job Purpose

To provide a friendly, efficient and professional bar service to patrons of the Jersey Opera House. Casual Bar Staff will work flexibly as part of the Front of House team, supporting the operation of the theatre's bar during performances, events and functions.

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Casual Bar Staff

Job Title: Casual Bar Staff

Reports To: Bars & Catering Manager

Location: Jersey Opera House

Contract Type: Zero-hours (Casual)

Key Responsibilities

• Provide friendly, efficient and professional customer service to patrons.
• Serve alcoholic and non-alcoholic beverages in accordance with licensing requirements and responsible service practices.
• Operate the till and process cash and card payments accurately.
• Check identification where required and ensure alcohol is not served to underage customers.
• Maintain a clean, tidy, safe and welcoming bar and service area always.
• Replenish stock and ensure the bar is appropriately prepared before, during and after service.
• Assist with the set-up, service and closing of the bar area.
• Follow all relevant licencing requirements, health and safety procedures and Jersey Opera House policies.
• Work collaboratively with colleagues to ensure the smooth running of bar services and provide an excellent experience for patrons.
• Communicate efficiently with the Bar & Catering Manager, Front of House team and other departments as required.
• Carry out any other reasonable duties associated with the role.

Person Specification

Essential

• Excellent customer service and communication skills.
• A friendly, professional and approachable manner.
• Ability to work effectively as part of a team.
• Ability to remain calm and efficient in a busy, fast-paced environment.
• Reliable and flexible approach to work.
• Availability to work evenings, weekends and bank holidays as required.
• Basic numeracy and cash-handling skills.
• Willingness to follow licencing, health and safety and organisational procedures.

Desirable Experience

• Previous experience in a bar, café, restaurant, hospitality or customer-facing environment.
• Knowledge or understanding of responsible alcohol service and licensing requirements.
• Experience of operating a till or electronic point-of-sale system.
• An interest in theatre, live entertainment or events.

Hours of Work

This is a casual position with no guaranteed hours. Shifts will be offered in line with the theatre's performance, event and function schedules.

The role requires availability to work evenings, weekends and bank holidays, with shift patterns varying according to the programme of events.