Bilingual SaaS Training Specialist – FR/EN (Paris)

Kaluza; Paris; Sur place; EUR 42 000 - 53 000; Plein temps

Résumé du poste

Kaluza is seeking a Customer Enablement Specialist (12 Month Fixed-Term) in Paris. The role focuses on enabling clients and partners in French-speaking markets to master the platform and its AI features, through bilingual training materials and workshops, delivered virtually and in-person.

You will manage learning programs, partner with clients, and drive adoption to support the energy transition. Strong communication in FR/EN and agile delivery are key requirements.

Qualifications

• Fluent in French and English with strong written and spoken communication.
• Proven SaaS or tech training design and delivery experience.
• Strong project/programme management in multi-stakeholder environments; agile delivery a plus.
• Operational experience in energy sector operations or contact centres valued.
• Experience building training materials for AI features still in development.
• Ability to translate complex concepts into clear, practical learning materials.

Responsabilités

• Design and deliver bilingual training materials in French and English.
• Deliver sessions virtually and in-person to diverse audiences.
• Manage learning programmes, timelines and stakeholder expectations.
• Create and maintain engaging training content, including AI features.
• Measure adoption and impact, iterate programs based on feedback.

Connaissances

Bilingual FR/EN

SaaS Training

Project Management

Agile Delivery

AI Training

Simplification

Engaging Facilitator

Collaborative

Outils

AI training tools

e-learning platforms

Description du poste

Kaluza is seeking a Customer Enablement Specialist (12 Month Fixed-Term) in Paris. The role focuses on enabling clients and partners in French-speaking markets to master the platform and its AI features, through bilingual training materials and workshops, delivered virtually and in-person.

You will manage learning programs, partner with clients, and drive adoption to support the energy transition. Strong communication in FR/EN and agile delivery are key requirements.