Assistant General Manager: Hotel Teams & Guest Experience

Westin Greensboro; Poitiers; Sur place; EUR 62 000 - 84 000; Plein temps

Résumé du poste

Homewood Suites in Franklin, TN is seeking an Assistant General Manager, the hotel’s second in command. You will collaborate with department heads to direct daily operations and represent the leadership team in guest inquiries and policy implementation.

You’ll interview and hire staff, resolve guest complaints, assign duties to department heads, and support the General Manager in establishing policies and guiding day-to-day operations.

Qualifications

• Bachelor’s degree in hotel management or related field.
• At least 4 years of management experience in the hotel industry.
• Fluently speak, read and understand English.
• Familiar with OSHA, local Health regulations and relevant laws governing hazardous substances.
• Team player willing to support colleagues.

Responsabilités

• Interview and hire new employees.
• Receives and resolves guest complaints.
• Assigns duties to department heads and observes performance to ensure adherence to hotel policies and procedures.
• Support the General Manager in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel.
• Steps in and acts as General Manager in their absence.

Formation

Bachelor’s degree in hotel management or related field

Description du poste

Homewood Suites in Franklin, TN is seeking an Assistant General Manager, the hotel’s second in command. You will collaborate with department heads to direct daily operations and represent the leadership team in guest inquiries and policy implementation.

You’ll interview and hire staff, resolve guest complaints, assign duties to department heads, and support the General Manager in establishing policies and guiding day-to-day operations.