AI Solutions Operations & Value Realization Lead

Mistral; Paris; Hybride; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Relocation support

Parental leave

Meal and transportation allowances

Résumé du poste

Mistral is seeking a direct Business & Operations partner to the Solutions team, building an operating system that powers value realization across pre-sales and post-sales activities. You will translate our value vision into scalable processes, automations, and KPIs.

The role focuses on turning our go-to-market strategy into repeatable, AI-native actions, aligning delivery quality, output per FTE, and customer satisfaction to accelerate value for customers.

Qualifications

• 4+ years of experience in strategic operations or a chief-of-staff role within technical sales or solutions engineering.
• Ability to bring structure to ambiguity and drive cross-functional initiatives from strategy through execution.
• Proven track record in optimising processes, impacting business KPIs, and aligning resources with business priorities.
• Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments.
• Strong analytical skills to design ROI/value frameworks, build reporting, and translate data into operational decisions.
• Native-level English; additional European languages are a plus.

Responsabilités

• Build the secure-by-design operating system that links our tooling stack to the Solutions team’s needs, and design internal tools & automations that raise output per FTE.
• Streamline Deployment Strategist operations across pre-sales scoping and delivery, compounding shared knowledge, templates, and reusable IP.
• Drive daily adoption of our AI layer throughout the Solutions team, productising internal work into reusable assets for the team.
• Operationalise the internal ROI framework per project/use case, defining and surfacing where we build value.
• Define the reporting layer and metric catalog and build dashboards that translate data into decisions.
• Stand up the customer satisfaction measurement system as a core input to value realization.
• Codify delivery playbooks, ways of working, and scaling programs end-to-end across the customer lifecycle.
• Partner with Revenue Growth, People Growth, RevOps, CSMs and Product & Engineering to align the operating system with company strategy.
• Ensure our processes are followed across geographies, embedding safety, security & compliance.

Connaissances

Strategic operations

Cross-functional leadership

Process optimization

ROI/value frameworks

Data workflows

AI fluency

English fluency

Description du poste

Mistral is seeking a direct Business & Operations partner to the Solutions team, building an operating system that powers value realization across pre-sales and post-sales activities. You will translate our value vision into scalable processes, automations, and KPIs.

The role focuses on turning our go-to-market strategy into repeatable, AI-native actions, aligning delivery quality, output per FTE, and customer satisfaction to accelerate value for customers.