AI Solutions Operations Lead

Mistral.ai; Paris; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare coverage

Parental leave

Retirement plans

Relocation support

Wellness programs

Meal and transportation allowances

Job summary

Mistral.ai is seeking a direct Business & Operations partner to lead the operating system powering value realization across our Solutions team in Paris. You will build automations, define processes, and embed reusable value frameworks into customer engagements.

You will work with Deployment Strategists, Applied AI Engineers, and Solutions leadership to turn go-to-market strategy into repeatable, AI-native actions, improving efficiency and customer satisfaction across geographies.

Qualifications

• Experience in strategic operations or chief-of-staff within technical sales or solutions engineering.
• Ability to bring structure to ambiguity and drive cross-functional initiatives from strategy to execution.
• Proven track record in optimising processes and aligning resources with priorities.
• Strong negotiation and diplomacy skills to align stakeholders and priorities.

Responsibilities

• Build and scale an operating system linking tooling to Solutions team needs.
• Define processes, KPIs, and reporting for value realization across pre- and post-sales activities.
• Codify delivery playbooks and cross-functional collaboration across geographies.
• Stand up ROI frameworks, dashboards, and customer satisfaction measurement as core inputs.

Skills

Strategic operations

Cross-functional leadership

Process optimisation

Negotiation

Execution mindset

Internal tools

Data workflows

ROI design

AI fluency

English fluency

Tools

Internal tools and automation

Job description

Mistral.ai is seeking a direct Business & Operations partner to lead the operating system powering value realization across our Solutions team in Paris. You will build automations, define processes, and embed reusable value frameworks into customer engagements.

You will work with Deployment Strategists, Applied AI Engineers, and Solutions leadership to turn go-to-market strategy into repeatable, AI-native actions, improving efficiency and customer satisfaction across geographies.