AI Search Solutions Engineer - Customer Success

EngineersOfAI; Paris; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

EngineersOfAI is seeking a Customer Success Engineer in Paris to drive customer adoption of our AI Search platform. In this role, you will partner with clients to ensure the effective implementation of our solutions, providing high-quality onboarding and ongoing support.

The ideal candidate thrives on solving complex technical problems and is eager to learn about modern technologies. Responsibilities include consulting on customer needs, advising on best practices, and collaborating with internal teams to ensure customer success.

Qualifications

• Ability to consult effectively with customers on their needs.
• Experience with technical onboarding and implementation.
• Familiarity with modern development patterns and cloud technologies.

Responsabilités

• Act as a consultant delivering tailored services to customers.
• Scope and present technical workshops for customers.
• Advise customers on implementation best practices.
• Collaborate with account managers to ensure customer satisfaction.
• Identify and resolve technical risks proactively.

Connaissances

Technical problem solving

Customer communication

Solution design

Cloud infrastructure

AI technologies

Description du poste

EngineersOfAI is seeking a Customer Success Engineer in Paris to drive customer adoption of our AI Search platform. In this role, you will partner with clients to ensure the effective implementation of our solutions, providing high-quality onboarding and ongoing support.

The ideal candidate thrives on solving complex technical problems and is eager to learn about modern technologies. Responsibilities include consulting on customer needs, advising on best practices, and collaborating with internal teams to ensure customer success.