AI-Driven Campaign Experience Specialist (Hybrid)

Yahoo; Uz; Hybride; EUR 61 000 - 127 000; Plein temps

Avantages offerts par ce poste

Healthcare

401k

Backup childcare

Education stipends

Résumé du poste

Yahoo Advertising is seeking a Client Experience Specialist to deliver seamless execution and service across Yahoo Advertising’s brand and performance portfolios. You will support dedicated sales teams across the Retail, QSR, CPG, Pharma, and Health verticals, managing day-to-day campaign planning, launch coordination, delivery pacing, and post-campaign analysis.

You will use enterprise AI tools to streamline workflows, surface insights faster, and craft high-impact reporting for sales partners

Qualifications

• 2+ years of experience in digital campaign management, media operations, digital media planning, or client service within digital advertising.
• Hands-on working knowledge of digital media formats and channels (display, video, native, sponsorships) and buying models (direct IO, programmatic guaranteed, PMPs).
• Proficiency with core ad tech and sales management platforms, including Google Ad Manager, DSPs, Salesforce, and advanced Excel/Google Sheets.
• Strong written and verbal communication with the ability to translate campaign performance data into client-ready updates.
• Experience using generative AI tools to draft professional communications, summarize data, or automate routine workflows.
• Ability to validate AI-generated content for numerical accuracy, tone, and brand compliance.

Responsabilités

• Client Success Ownership: Serve as the primary operational pre- and post-sale partner for assigned accounts, collaborating with Account Directors to manage campaign timelines, creative asset requirements, and client expectations.
• Campaign Execution & Pacing: Oversee full campaign lifecycles from inventory reservation through final billing; monitor pacing and delivery, identifying and troubleshooting discrepancies with Ad Ops and technical support teams.
• Strategic Planning & Media Coordination: Support proactive media planning and campaign revisions in collaboration with Account Directors, Channel Partnership leads, and Sales Strategy teams.
• AI-Augmented Insights & Reporting: Utilize enterprise generative AI tools to draft performance update summaries, wrap reports, and narratives from raw campaign metrics.
• Workflow Automation & Process Enablement: Identify repetitive operational tasks and apply AI-assisted workflows and spreadsheet automations to improve speed and accuracy.
• Cross-Functional Communication: Coordinate issue resolution across ad operations, billing, and product support, leveraging Slack AI summaries for alignment.

Description du poste

Yahoo Advertising is seeking a Client Experience Specialist to deliver seamless execution and service across Yahoo Advertising’s brand and performance portfolios. You will support dedicated sales teams across the Retail, QSR, CPG, Pharma, and Health verticals, managing day-to-day campaign planning, launch coordination, delivery pacing, and post-campaign analysis.

You will use enterprise AI tools to streamline workflows, surface insights faster, and craft high-impact reporting for sales partners