Agency Assistant

OPEN; Toulouse; On-site; EUR 28,000 - 38,000; Full time

Job summary

Jobtailor in Toulouse is seeking a proactive agency support professional to greet visitors, manage travel arrangements, and act as the local point of contact for General Services on facility‑ and people‑safety‑related matters.

You will handle operational administration of physical access, badges and sensitive areas, oversee orders for supplies and small equipment, coordinate with suppliers, assist with events, and contribute to a friendly, cohesive atmosphere within the agency.

Qualifications

• Minimum 3 years in agency support, executive assistance, administrative support or general services/facilities management
• Minimum Bac+2 in administrative management, executive assistance, organizational management or related field
• Strong customer service and reception skills
• Excellent organizational skills and ability to manage priorities
• Attention to detail and ability to work independently
• Responsiveness and versatility
• Strong interpersonal skills and a team‑oriented mindset
• Discretion and respect for confidentiality
• Proficient with Microsoft Office and digital tools

Responsibilities

• Greet visitors, clients and partners in person and by phone
• Organize business travel for employees
• Act as the local point of contact for General Services on facility‑ and people‑safety‑related matters
• Manage the operational administration of physical access, badges and sensitive areas for the Business Unit
• Handle orders for supplies and small equipment
• Monitor and follow up with suppliers and service providers
• Take part in organizing internal and external events
• Contribute to initiatives that promote cohesion and a friendly atmosphere within the agency

Skills

Customer service

Organizational skills

Prioritisation

Communication

Teamwork

Discretion

Microsoft Office

Education

Bac+2 administrative management

Tools

Microsoft Office

Digital tools

Job description

Responsibilities

• Greet visitors, clients and partners in person and by phone
• Organize business travel for employees
• Act as the local point of contact for General Services on facility‑ and people‑safety‑related matters
• Manage the operational administration of physical access, badges and sensitive areas for the Business Unit
• Handle orders for supplies and small equipment
• Monitor and follow up with suppliers and service providers
• Take part in organizing internal and external events
• Contribute to initiatives that promote cohesion and a friendly atmosphere within the agency

Requirements

• Minimum 3 years in agency support, executive assistance, administrative support or general services/facilities management
• Minimum Bac+2 (2‑year post‑secondary diploma or equivalent) in administrative management, executive assistance, organizational management or related field
• Strong customer service and reception skills
• Excellent organizational skills and ability to manage priorities
• Attention to detail and ability to work independently
• Responsiveness and versatility
• Strong interpersonal skills and a team‑oriented mindset
• Discretion and respect for confidentiality
• Proficient with Microsoft Office and digital tools