Office Worker for Moving Services

WireStaff Keski-Uusimaa; Espoo; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Permanent contract

Diverse role

Friendly environment

Competitive salary

Development opportunities

Job summary

WireStaff Keski-Uusimaa is seeking an organized office worker for a moving services company in Helsinki on a permanent basis. The role centers on daily office operations to ensure smooth customer service and efficient processes.

Responsibilities include handling customer service by phone and email, scheduling moves, preparing quotes, processing orders, assisting invoicing, and coordinating drivers and crews. A proactive, precise approach is essential in a busy environment.

Qualifications

• Previous office or customer service experience.
• Good IT skills and Finnish language abilities (spoken and written).
• Organized and precise work approach; able to work in a busy environment.
• Additional qualifications: experience in transport, logistics or moving; English language skills.

Responsibilities

• Handle customer service by phone and email.
• Schedule and book moves; prepare quotes and process orders.
• Assist invoicing and supervise/co-ordinate drivers and moving crews.
• Perform other daily administrative duties as needed.

Skills

Previous office or customer service

IT skills

Finnish language skills

Organized and precise work approach

Fast-paced environment

Initiative and responsibility

Job description

We are seeking an office worker for a moving services company in Helsinki for a permanent, indefinite-term position. The candidate should be organized, customer-service oriented, and proactive, taking a central role in daily office operations to ensure smooth customer service and office processes.

Tasks include handling customer service by phone and email, scheduling and booking moves, preparing quotes and processing orders, assisting with invoicing, supervising and coordinating drivers and moving crews, and other daily administrative duties.

Requirements

Requirements include previous office or customer service experience, good IT skills, strong spoken and written Finnish, an organized and precise work approach, and the ability to work in a busy environment.

Additional Preferred Qualifications

Additional preferred qualifications include experience in transport, logistics or moving, English language skills, and experience with operations management or booking systems.

Benefits

• permanent employment contract
• diverse and responsible role
• friendly and encouraging work environment
• competitive salary
• opportunities for development and progression

Contact

Contact: Anni Koskela / 0504622817 / [e-mail]

Key Qualifications and Responsibilities

• Previous office or customer service experience
• Good IT skills
• Good Finnish language skills (spoken and written)
• Organized and precise work approach
• Ability to work in a fast-paced environment
• Initiative and responsibility